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Free online booking for small business: how to start with Feny
Create a free Feny account, publish services and give clients a clear way to book without long message threads.
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Appointment automation: from request to a clear schedule
Organize services, availability and booking details so routine coordination does not consume the working day.
Business process automation does not mean removing people from service. It means letting the system handle repeatable coordination while the team focuses on the client.
Start with the process, not the tool
Map the path from the first click to the completed visit. Decide who provides the service, what time and resources it needs, what the client must know and which status the team should see.
Processes worth standardizing first
- A consistent service catalogue with duration, price and preparation notes.
- Working hours and real specialist availability instead of a generic promise.
- A single appointment record with client, service, specialist and time.
- Notifications and clear statuses for new, confirmed, completed or cancelled visits.
- Regular review of gaps, popular time slots and recurring manual corrections.
Measure fewer manual handoffs
Track how many messages and corrections are needed before a visit is confirmed. After launch, the same booking should require fewer handoffs and give both client and employee the same time information.
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