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Online scheduling for nail studios: realistic timings for manicures, infills and removal

A guide to separating nail services, specialists and appointment durations before opening online bookings.

“I want a manicure” might mean a short appointment, detailed nail art or removing an earlier application. If all these requests take the same calendar slot, the day falls behind before lunchtime. That is why a nail studio’s scheduling should start with its catalogue. Clients need to know what to book, and the team needs to know how much time to set aside.

Which services to separate in the catalogue

Classic manicures, gel polish, strengthening, infills and removal involve different processes. Describe what each option includes and when removal needs to be added to another visit. If a complex design needs an assessment or a variable supplement, explain this before confirming the price. Durations should include actual cleaning and preparation time as well as the work the client sees.

From Instagram to the right workstation

A client follows the studio’s profile link, chooses a specific service and selects a specialist if they wish. Feny shows slots that fit that professional’s working hours and existing appointments. After confirmation, the booking appears in the calendar so the team can review the chosen service and prepare materials. If the business uses several locations or workstations, it should also configure those resources and check them with a test appointment.

What improves compared with booking through messages

  • Fewer repeated questions about the differences between treatments.
  • Available times are linked to a specialist who can provide the chosen service.
  • A public page offers images and explanations alongside appointment times.
  • Client details and visit history are accessible in the same workspace.

Test the cases that usually disrupt the schedule

Publish four or five common services first. Test a gel polish booking and another for removal plus a new application; check the duration, specialist and suggested slots. If the second visit needs more time, adjust the service before sharing the link. In Feny, the booking page and calendar follow the same rules you have just tested.