SPA booking software: treatments, therapists and rooms in one schedule

A 60-minute massage does not end precisely when the client leaves: the room needs preparation for the next visit. In a spa, availability depends on the therapist, the room and the time between treatments. Looking only at a person’s schedule can lead to two appointments in the same space. Online booking needs to reflect actual operations, rather than an empty grid.

The treatment room may be the limited resource

Define a clear duration and requirements for every treatment. Separate an individual massage from a ritual for two, which may require two therapists and a particular room. Record staff breaks and absences. If several treatments share a room, test that no combination offers an impossible slot. Public information should explain arrival, preparation and general contraindications without asking for sensitive details in open forms.

What clients see before confirming

The centre’s page presents treatments with confirmed prices and durations. Clients choose a date and a time available under the configured rules; Feny creates an appointment the team can follow in its calendar. The same page provides verified location and contact details. If a treatment requires prior assessment, booking that consultation first gives clients a more accurate expectation.

Why it is more useful than a generic calendar

Launch one treatment before the whole menu

Start with an individual massage of a fixed duration. Add the therapist, room, preparation time and available hours. Complete a test booking and check that the next slot leaves enough time between visits. Then introduce rituals, packages and treatments that need a longer explanation. Feny connects that presentation to the schedule in the same booking journey.