FenyFeny help
Find the right safe path before sending a request.
Use account controls for security actions, business workspaces for operational changes and support only for questions that need platform review.
Account access
For a forgotten password, use the recovery flow. Security actions are completed through the account controls after sign-in.
- Password recovery does not reveal whether an account exists
- Email verification and two-factor actions stay in account security
- Do not send passwords or codes to support
Bookings and business workspaces
Use the relevant booking or workspace screen first when it offers the action you need.
- Booking changes follow the business booking rules
- Business owners manage locations, services and team access in their workspace
- Marketplace pages show only published business details
Data and privacy
Choose the privacy and data category when you need help with your account information or a workspace data request.
- Use a reply email that the request team can verify
- Do not attach identity documents to the general form
- A request may need additional authenticated verification before action
Hai bisogno di un passaggio successivo concreto?
Usa la schermata del prodotto appropriata per le azioni relative all’account e allo spazio di lavoro, oppure invia una richiesta di assistenza con le sole informazioni necessarie.