The scheduling problem
The final repair time is often unknown until inspection. Book a diagnostic or intake slot first so the customer does not mistake it for a guaranteed completion time.
Feny · Booking software by business type
Book bicycle diagnostics, maintenance and collection appointments in Feny. Keep workshop intake and mechanics’ time organized.
Starter: 2 months free, no card required.
Included in Starter: up to 3 team members, 25 active services and 1 location.

Built around your daily work
The final repair time is often unknown until inspection. Book a diagnostic or intake slot first so the customer does not mistake it for a guaranteed completion time.
Start with clearly named services: Bicycle diagnostics, Scheduled maintenance, and Repair collection. Set your actual prices and durations; these examples are suggestions, not a ready-made price list.
Separate intake, known maintenance work and collection. Assign mechanics and realistic durations; communicate the repair estimate after inspection through your workshop process.
Feny in practice
A customer books a visit for a bicycle that has not been inspected. The intake time is known; the repair scope and parts availability are not.
Worked setup example, not a customer success claim. Durations and quantities below are illustrative; adapt them to your business.
Example: diagnostic intake — 20 minutes; scheduled maintenance — 60 minutes. State that intake is an inspection appointment, not a promised completion time.
Connect services to the appropriate mechanic and location. Enter working hours and record phone requests in the same calendar.
Confirm scope, parts and completion timing through your workshop process. Arrange collection separately when the bicycle is ready.
From setup to the first booking
A short recording of Feny: select services, review the total duration and choose a time. A demo wellness business is used; no real booking is created.
Only for a service with a defined scope you can reliably deliver. For uncertain work, publish diagnostics and agree the repair estimate after inspection.
No. This scenario organizes appointments and client contacts. Keep spare parts, work orders and repair completion tracking in your workshop process.
Start with clearly named services: Bicycle diagnostics, Scheduled maintenance, and Repair collection. Set your actual prices and durations; these examples are suggestions, not a ready-made price list.
Parts stock, work orders and repair completion estimates are managed separately. The booking time alone does not guarantee that a repair will be finished.
Yes. The team can enter appointments in the workspace and keep them connected to the client record. Use the same services and availability rules so offline and online bookings share the calendar.
Let clients choose a service, specialist and available time. Organize staff schedules and appointments in Feny, with a clear booking journey.
Build a public page with your services, team, photos and booking link. Edit the content, review each language and publish when your business is ready.
Keep client details, appointment history and useful notes together. Use Feny to prepare for the next visit and organize everyday client follow-up.
Manage team availability, working hours and absences in Feny. Connect specialists, services and locations to the appointments clients can book.
Starter: 2 months free, no card required.
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