FenyThe scheduling problem
A customer wants to know when to bring a device, but the fault and parts requirements are still unknown. A diagnostic appointment makes the next step clear.
Feny · Booking software by business type
Booking software for repair and service centres
Arrange device diagnostics, repair intake and collection in Feny. Keep customer visits and technician availability in one place.
Starter: 2 months free, no card required.
Included in Starter: up to 3 team members, 25 active services and 1 location.
Built around your daily work
Services clients can understand
Start with clearly named services: Device diagnostics, Repair intake, and Collection appointment. Set your actual prices and durations; these examples are suggestions, not a ready-made price list.
A practical workflow
Describe accepted device types and what to bring. Book intake with a technician, then arrange the next visit after the fault and work scope have been assessed.
A practical example
Example services: Device diagnostics
A customer wants to know when to bring a device, but the fault and parts requirements are still unknown. A diagnostic appointment makes the next step clear. Describe accepted device types and what to bring. Book intake with a technician, then arrange the next visit after the fault and work scope have been assessed.
How the workflow responds
The customer chooses a defined appointment; the team sees the service, time and client in its workspace. Any specialist confirmation described above remains part of your business process.
From setup to the first appointment
Add your real services, team and working hours. Review the client journey before publishing.
Read the guide- 1
Define the appointment
Describe accepted device types and what to bring. Book intake with a technician, then arrange the next visit after the fault and work scope have been assessed.
- 2
Connect people and working hours
Assign each service to the people who deliver it, select the correct location and check working hours, absences and preparation time. Record offline bookings in the same calendar.
- 3
Test, then publish
Make a test booking on a phone, check the confirmation and review each published language. Share the link only after the service, staff and location match your real operation.
Questions before you start
What can clients book?
Start with clearly named services: Device diagnostics, Repair intake, and Collection appointment. Set your actual prices and durations; these examples are suggestions, not a ready-made price list.
What should we handle outside the booking calendar?
Appointments do not replace serial-number tracking, spare-parts inventory, warranty handling or repair work orders. Keep these in your service system.
Can our team also add phone bookings?
Yes. The team can enter appointments in the workspace and keep them connected to the client record. Use the same services and availability rules so offline and online bookings share the calendar.
Online booking solutions
Online booking built around your working day
Let clients choose a service, specialist and available time. Organize staff schedules and appointments in Feny, with a clear booking journey.
A booking website that feels like your business
Build a public page with your services, team, photos and booking link. Edit the content, review each language and publish when your business is ready.
Client records connected to the appointments you manage
Keep client details, appointment history and useful notes together. Use Feny to prepare for the next visit and organize everyday client follow-up.
Team scheduling for appointment-based businesses
Manage team availability, working hours and absences in Feny. Connect specialists, services and locations to the appointments clients can book.
Turn the workflow into a bookable page
Starter: 2 months free, no card required.
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